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Ten simple and powerful body language tips for 2012

  • 2012-01-10

2012-1-10

The effective use of body language plays a key role in effective leadership communication. FromThe Silent Language of Leaders: How Body Language Can Help or Hurt How You Lead,here are 10 tips Ive learned during the past two decades of coaching leaders and their teams around the world:
1) To boost your confidence, assume a power pose
Research at Harvard University and Columbia Business School shows that simply holding your body in expansive, high-power poses (leaning back with hands behind the head and feet up on a desk, or standing with legs and arms stretched wide open) for as little as two minutes stimulates higher levels of testosterone the hormone linked to power and dominance and lower levels of cortisol, a stress hormone.
Try this when youre feeling tentative but want to appear confident. In addition to causing hormonal shifts in both males and females, these poses lead to increased feelings of power and a higher tolerance for risk. The study also found that people are more often influenced by how they feel about you than by what youre saying.
2) To increase participation, look like youre listening
If you want people to speak up, dont multitask while they do. Avoid the temptation to check your text messages, check your watch, or check out how the other participants are reacting. Instead, focus on those who are speaking by turning your head and torso to face them directly and by making eye contact. Leaning forward, nodding and tilting your head are other nonverbal ways to show youre engaged and paying attention. Its important to hear people. Its just as important to make sure they know you are listening.
3) To encourage collaboration, remove barriers
Physical obstructions are especially detrimental to collaborative efforts. Take away anything that blocks your view or forms a barrier between you and the rest of the team. Even at a coffee break, be aware that you may create a barrier by holding your cup and saucer in a way that seems deliberately to block your body or distance you from others. A senior executive told me he could evaluate his teams comfort by how high they held their coffee cups. It was his observation that the more insecure individuals felt, the higher they held their coffee. People with their hands held at waist level were more comfortable than those with hands chest high.
4) To connect instantly with someone, shake hands
Touch is the most primitive and powerful nonverbal cue. Touching someone on the arm, hand, or shoulder for as little as 1/40 of a second creates a human bond. In the workplace, physical touch and warmth are established through the handshaking tradition, and this tactile contact makes a lasting and positive impression. A study on handshakes by the Income Center for Trade Shows showed that people are two times more likely to remember you if you shake hands with them. The trade show researchers also found that people react to those with whom they shake hands by being more open and friendly.
5) To stimulate good feelings, smile
A genuine smile not only stimulates your own sense of well-being, it also tells those around you that you are approachable, co-operative and trustworthy. A genuine smile comes on slowly, crinkles the eyes, lights up the face, and fades away slowly. Most importantly, smiling directly influences how other people respond to you. When you smile at someone, they almost always smile in return. And, because facial expressions trigger corresponding feelings, the smile you get back actually changes that persons emotional state in a positive way.
6) To show agreement, mirror expressions and postures
When clients or business colleagues unconsciously imitate your body language, its their way of nonverbally saying that they like or agree with you. When you mirror other people with intent, it can be an important part of building rapport and nurturing feelings of mutuality. Mirroring starts by observing a persons facial and body gestures and then subtly letting your body take on similar expressions and postures. Doing so will make the other person feel understood and accepted.
7) To improve your speech, use your hands
Brain imaging has shown that a region called Brocas area, which is important for speech production, is active not only when were talking, but when we wave our hands. Since gesture is integrally linked to speech, gesturing as we talk can actually power up our thinking.
Whenever I encourage executives to incorporate gestures into their deliveries, I consistently find that their verbal content improves. Experiment with this and youll find that the physical act of gesturing helps you form clearer thoughts and speak in tighter sentences with more declarative language.
8) If you want to know the truth, watch peoples feet
When people try to control their body language, they focus primarily on facial expressions, body postures and hand/arm gestures. And since the legs and feet are left unrehearsed, they are also where the truth can most often be found. Under stress, people will often display nervousness and anxiety through increased foot movements. Feet will fidget, shuffle and wind around each other or around the furniture. Feet will stretch and curl to relieve tension, or even kick out in a miniaturized attempt to run away. Studies show that observers have greater success judging a persons real emotional state when they can see the entire body. You may not know it, but instinctively youve been reacting to foot gestures all your life.
9) To sound authoritative, keep your voice down
Before a speech or important telephone call, allow your voice to relax into its optimal pitch (a technique I learned from a speech therapist) by keeping your lips together and making the sounds um hum, um hum, um hum. And if you are a female, watch that your voice doesnt rise at the ends of sentences as if you are asking a question or seeking approval. Instead, when stating your opinion, use the authoritative arc, in which your voice starts on one note, rises in pitch through the sentence and drops back down at the end.
10) To improve your memory, uncross your arms and legs
Body language researchers Allan and Barbara Pease report a fascinating finding from one of their studies: When a group of volunteers attended a lecture and sat with unfolded arms and legs, they remembered 38 per cent more than a group that attended the same lecture and sat with folded arms and legs. To improve your retention, uncross your arms and legs. And if you see your audience exhibiting defensive body language, change tactics, take a break, get them to move and dont try to persuade them until their bodies open up.
If you follow these 10 simple and powerful body language tips, I guarantee youll increase your nonverbal impact in 2012.

Source From: The Globe and Mail